Frequently Asked Questions

Ask a question

DO JUMP TRAMPOLINES HAVE SAFETY CERTIFICATES?  
YES, our trampolines comply with EN71-1 2 3 and have satisfied all the provisions of the Toys (Safety) Regulations 2011. Each trampoline carries the CE mark 

WHO CAN USE THE JUMP TRAMPOLINE? 

No child under 6 years should be allowed on the trampoline 

8ft trampolines are ideal for children/small adults up to 50kg weight (8 st)

10ft trampolines are ideal for chidren/small adults up to 90kg weight (14st) 

WHAT ARE YOUR DELIVERY CHARGES? 

Delivery is free to all UK mainland addresses. For Scottish Highlands, Channel Islands, Northern Ireland, Eire, Isle of Man, Isle of Wight, Scilly Isles and Scottish Offshore POA

DO YOU DELIVER TO EUROPE AND OTHER COUNTRIES?
No 

IS THE JUMP TRAMPOLINE EASY TO ASSEMBLE?  
Yes. It is advisable for two people to carry out installation due to the bulky nature of the components. Allow about 20 minutes to read the instructions, 20 minutes to erect the trampoline and about 20 minutes to attach the safety enclosure. Don't forget to use the included spring clip tool as it will save a lot of time, struggling and blisters! 

WHAT WEIGHT WILL EACH TRAMPOLINE TAKE? 
Each of our trampolines have been tested and are certificated, 8ft = 50kg and 10ft = 90kg 

DO YOU HOLD SPARE PARTS IN STOCK?
Yes. Our trampolines 
come with a 2 year warranty but we know you will enjoy years of hassle free use. On the odd instance you need a replacement part we can help. Please contact us for further assistance.

DO YOU NEED A LADDER TO USE A JUMP TRAMPOLINE? 

No, a ladder is not necessary, the trampolines are only 65cm off the floor but supervision should be given when anyone is getting on or off the trampoline